FAQs and Important Info

- a towel to dry yourself with - a small towel to sit on in the sauna - a pair of sandals or flip flops - a water bottle - robe (optional) - a plastic or seperate bag to take home your wet clothes *please do not bring your own essential oils as use of these is not permitted in the sauna.

For all of our sessions, bottoms are mandatory and tops are optional. Please bring a small towel to sit on while in the sauna.

Our evening ambient sessions are 4 hours long, from 7-11pm. Book onto a 1-hour slot to use the sauna and ice baths then get changed back into your dry clothes and spend the time before and after relaxing in the lounge. You're welcome to arrive anytime from 7pm even if your sauna slot is later in the evening, as the lounge will be open for you to relax and listen to the music. Our DJs will be soundtracking the events all evening. The line up will be announced on our Instagram page @sauna_socialclub and our booking system. The bar will be open serving warm and cold soft drinks, as well as non-alcoholic cocktails and beers.

Our address is Sauna Social Club, Railway Arch 842 Brayards Road, Peckham SE15 2AG. we're here on google maps. The best way to access the arches is to head to Bronzewood Metal Works on Consort Raod and walk up the access road on the right hand side, until you reach us in Arch 842.

There is level access from the street, a car or taxi can pull up directly outside. Shared car parking with other arches in loading bays with a blue badge. There is level access through lounge, sauna and yard. The sauna is wheelchair accessible with a 940mm disabled access door. We have 1x accessible toilet which also doubles up as a changing room. Ice baths have a 2ft lip to step into, shower tray is raised by 10cm, but shower attachment reaches ground level. As a brand new venue we're very committed to ensuring we're as accessible as possibly for people who are differently abled. Please contact us via email if you have any other queries around accessibility.

Our Essential Sauna sessions are sensory friendly sessions. This means that the lighting is brighter and music a lower volume. No oils are used in the sauna during these sessions. If you have any other questions about accessibility please contact us as info@saunasocialclub.co.uk.

Please see below for some pictures that illustrate what our venue looks like. When you arrive, come to the reception desk/bar area and someone will be there to greet you and explain how the session will be run. Please make them aware of any questions or reasonable adjustments you require to ensure your session is as enjoyable as possible. The walk up to Arch 842, enter this road next to Bronzewood Metal Works off Consort Road: Lounge area with reception desk: Outdoor changing rooms, and showers at the back: View into the space, with sauna at the back in the centre, toilet back right, reception desk on the left, and door to the yard at the back left:

Yes, you can book for up to 6 people. However, for safety reasons we need everyone's details that will be attending the session, so it's important you book each person on individually. You can only book one slot at a time. Begin by booking yourself onto the session and paying for your slot, and then you can go onto the same session again and select 'book for someone else'. The process is as follows: 1. once on our booking system, find the session that you would like to attend and select 'book' 2. select 'book session .. credits' 3. where this screen appears, select 'view pricing options'. follow through the process to book yourself onto the session. 4. now repeat the process from step 1, but when you reach step 3, select 'book for someone else'. it will then ask you to 'add a related contact' or select them if you've booked for them before. you'll need their name and email address to do this. Please contact info@saunasocialclub.co.uk if you have any questions or issues booking.

Simply go to the home page of our website and select 'book session'. From there you will be able to see our whole schedule. to find out more information about each session, select 'book'. You will need to buy a 'credit' to book a session. while we will have credit packs available, we always have the option to buy a single credit to cover a one off session. If you have any questions or issues with the booking system, please contact info@saunasocialclub.co.uk

For bookings of up to 6 people, please follow the instructions for booking for a friend. For bookings of over 6 people or enquires about private bookings, please contact info@saunasocialclub.co.uk

There is an option to buy an unwaged ticket for all essential sauna sessions. If pricing is a barrier to you but you would like to attend any of our other sessions, please email info@saunasocialclub.co.uk and we will do our very best to offer a price that works for you.

You can cancel your booking online up to 48 hours before the beginning of the session. Your credit will be refunded to your account, which you can then redeem on another booking of the same type of session. Unfortunately, we're not able to offer credit refunds for late cancellations (within 48 hours) as our payment processor charges for these. However, if you would like to transfer your ticket to a friend please email info@saunasocialclub.co.uk with their name and email address and we will transfer the ticket free of charge. For private group bookings, we able to offer refunds up until 2 weeks before the event. please contact us by email to discuss any group cancellations.

Gift vouchers are available through our booking system, just head to saunasocialclub.co.uk/book. In the menu at the top select 'pricing', and the select 'gift voucher' off the left hand menu. The vouchers are cash value and can be used to buy any types of credit, including for single sessions, credit packs, or against the value of a membership.

Memberships will be available to buy from the end of August.

Our privacy policy can be found here.